Mark Taylor

About me

I was born and raised in Rexburg, Idaho. I've always had a passion for and helping people see how the latest technologies can benifit them in every aspect of their personal and professional life.

I began volunteering at my district's IT department as a senior in high school. That summer I was able to join their team and work there full-time after graduation. I learned so many things and truly loved working there. I worked for one year, before serving a mission for my church.

My mission was a excellent experience, I was able to devote my time and talents to blessing the people in the Central Valley of California for two years. During this time, I was assigned to serve as a technology specialist for the mission. I provided training and support to a mission of over 100 people with device issues, including iOS, Android, Windows & macOS laptops, and managed carrier lines.

Since my mission, I've been working at the district again, with my main responsibility being the transition of our district's network infastructure to Juniper's Mist platform.

Since then, I've begin programming a calandar App known as "BetterCal." It represents the future of daily scheduling and planning.

What sets it apart? Location pins attached to events, the ability to attach contacts to events & tasks and see an event history on each one, as well as a clean, modern UI.

Reports and timlines for each contact, as well as simple custom pins on the map are all noteworthy features. It presently is on Apple's TestFlight.

I've implemented Sign in with Google Integration, which allows users to sync with their existing Google account.

Clients

Clients/Refrences include:

Homestead Senior Living, Ray Carter, Cox Media Corp.

Work experience

June 2022 - June 2023

Sugar-Salem School District

Technology Specialist

As a Technology Specialist for SSSD, I enjoyed working and supporting students and staff with all technical needs. Provided support in-person, over-the-phone, and by email. Kept tickets up to date in our ticket manager.

-Reset user passwords in Microsoft AD, Imaged and set up new devices for students and staff use.

-Installed and terminated CAT5e/CAT6 cabling for new devices

June 2023 - May 2025

Volunteer Missionary @ Church of Jesus Christ of Latter-day Saints

I'm grateful for the chance I had to serve the people of Sacramento & Modesto, California. In this time, I taught people about Jesus Christ, and helped them find peace, which we all need so much in this life. We also did many service projects for those in need, and took each opportunity possible to be a blessing to others.

For 7.5 months, I was assigned to be a Technology Specialist & social media leader. In this additional role, I was responsible for: Supporting over 100 missionaries with device issues, Supporting all mission office staff & leaders with iOS , macOS, Windows, & Android based computers and phones, identifying best carriers for areas based on cellmapper data, identify and submit applications for the MDM team to approve, install new switches, and APs, manage, submit, and maintain misison social media pages, ensure content meets standards.

June 2025 - Present

Sugar - Salem School District

Upon returning home, I've been grateful to work at SSSD again. Primarily, I've been responsible for programming and installing new Juniper Mist APs & switches. This has bee

Implemented Passpoint (Hotspot 2.0) technology for guest access and streamlined SSIDs being used district-wide. Support Staff & Students in all aspects of technology, train on new technologies, and ensured that each experience was positive, following up with users to be sure their problems were resolved.

ConnectIT, Self-Employed

I've started a company called ConnectIT which provides services to small business in East Idaho. We provide streamlined networks, custom email domain management, website, Active Directory management.

Education: B.S. Cybersecurity (Expected 2028)

BYU-I, Rexburg Idaho

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